When working with small business or not-for-profit groups, QEA is about...

  • Assessing your organization to help you understand your strengths, vulnerabilities, and opportunities for improvement.
  • Working with you and your management team to improve performance using Baldrige-based criteria and core values.
  • Working with leadership to align your vision, mission, and goals with a strategic plan that provides the results you are seeking.
  • Working with your team to develop initiatives that foster breakthroughs in process, structure, and competitive strategy.
  • Assisting your organization in learning quality improvement practices, e.g., plan-do-study-act and other processes.




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