About Quality Education Associates

QEA’s unique team...

Regionally diverse award-winning educators from inner city, suburban, small town, and rural schools.
Consultants to small businesses and not-for-profit groups.
Internationally recognized facilitators.
Experienced in using classroom Quality processes in schools and businesses.
Professional leaders and authors in the field of Quality in Education.
Experienced with at-risk and culturally diverse students.
Holistic and practical approach to Quality.
Strong commitment to systemic transformation.

Our success hinges on our customers’ complete satisfaction.

Margaret Byrnes
Florida
Margaret Byrnes, Managing Associate for QEA, is an internationally known expert on continuous improvement, Quality practices, and system alignment. She has served as an examiner for Baldrige and in 2002 served as a senior examiner. She has served as a teacher, counselor, and administrator with training and coaching experience in schools across the nation. Co-author of The Quality Teacher and Quality Fusion, she has also written a children’s introductory book on quality, Dr. Deming and His Amazing Quality Idea.

e-mail Margaret Byrnes

Jeanne Baxter
Wisconsin
Jeanne Baxter, Professor Emeritus of Leadership Education at Northeastern Illinois University in Chicago, is currently an examiner for the State of Wisconsin’s Forward Award, based on the Baldrige criteria. She is a recognized expert on leadership, school-centered decision making, team building, and business-school partnerships. Co-author of Leadership Through Collaboration: Alternatives to the Hierarchy, she served as a teacher, principal, and assistant superintendent in Illinois before joining Northeastern and chairing the Department of Leadership.

e-mail Jeanne Baxter

The partners are joined by culturally diverse, practicing educators and trainers experienced in bringing about performance excellence.